Please note that each individual manufacturer holds all product warranties.  We will replace (or at our discretion exchange the defective product) any product that is defective if returned within 20 days from the date of purchase.  If we are out of stock of that item, we will have the manufacturer replace it directly.  We gladly stand behind all of the products that we sell; therefore we strive to make returns as simple as possible.  If you wish to return product please follow these 3 simple steps:

         1) Send a fax to (561) 892 0712 or email this form to  info@electrodepot.com to obtain a Return Authorization Number ( Provide the invoice number)

          2) Return number will be given by Fax or email. Write the Return Authorization Number on the Invoice.
              
                   Without these documents we cannot issue a return or credit

        3) If purchased by Credit Card, write the Number and Expiration on the invoice, the same card used during the
               purchase.  For your privacy the credit card information is automatically deleted from the system within 2 days

Any package received without a Return Authorization Number (RMA) will be refused.
 ELECTRODEPOT  WILL NOT ISSUE CREDIT ON ANY EQUIPMENT MADE ON SPECIAL ORDER 
OR THAT HAS BEEN INSTALLED, USED OR RETURNED IN A NON RE-SALEABLE CONDITION.

With the RMA number Please Ship to:  
ELECTRODEPOT    21218  St. Andrews Blvd.  508   Boca Raton , FL   33433

·        Returns will be accepted for up to 20 days from the date of purchase ( invoice Date).  

·        Customers are responsible for return shipping and insurance of the product to our warehouse.  In order to track your return, please ship via UPS, FEDEX, AIRBORNE or DHL  

·        Freight will not be refunded unless there was a shipping error made by electrodepot.

·        Returns will be forwarded to the manufacturer for warranty purposes.

·        All returns are subject to a restocking charge of a minimum of 30 % of the invoice value. Shipping and handling charges are not refundable, we will not issue refunds for items damaged on the return shipment.  Special orders or Software can not be returned. See the software license agreement from the producer.

·        All returned items must be new, unused, and in their original non damaged packaging including all original hardware and instructions.  Any items showing wear, damage, modification, or installation (which includes scratches, dings, dents, and cut or stripped wires) will not receive a refund. 

FOR PRODUCT EXCHANGE OF DEFECTIVE PART OR COMPONENT:

·        We will ship the replacement item back to you as soon as we receive the defective part.

INVOICE Number  ______________________ PHONE:  _________________________

. 

     NAME:  _________________________________________

     PART:   ______________________________QTY: _______

                  ______________________________         _______         

Reason For Return: 

___________________________________________________________